{"id":7621,"date":"2018-01-05T18:01:50","date_gmt":"2018-01-05T17:01:50","guid":{"rendered":"http:\/\/www.swfkrantechnik.com\/customer-service\/"},"modified":"2025-05-27T15:21:16","modified_gmt":"2025-05-27T13:21:16","slug":"kundenservice","status":"publish","type":"page","link":"https:\/\/www.swfkrantechnik.com\/de\/service\/kundenservice\/","title":{"rendered":"Kundenservice"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-23oe82d-3afe85ca5f4c6cdee77886a45655e5a2\">\n.avia-section.av-23oe82d-3afe85ca5f4c6cdee77886a45655e5a2{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/header.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='banner'  class='avia-section av-23oe82d-3afe85ca5f4c6cdee77886a45655e5a2 main_color avia-section-default avia-no-shadow  avia-builder-el-0  el_before_av_heading  avia-builder-el-first  avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-60 av-height-percent  av-section-with-video-bg av-section-mobile-video-disabled container_wrap fullsize'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='60' data-av_min_height_opt='percent' data-section-video-ratio='16:9'><div  class='avia-slideshow av_slideshow_obj-1-6a7f7f0ba8fa2 avia-slideshow-featured av_slideshow avia-slide-slider av-slideshow-ui av-control-default av-slideshow-manual av-loop-once av-loop-manual-endless av-default-height-applied  av-section-video-bg avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 28.666666666667%;'><li  data-controls='disabled' data-mute='aviaTBaviaTBvideo_mute' data-loop='1' data-disable-autoplay=''  data-video-ratio='1.7777777777778' class='avia-slideshow-slide av_slideshow_obj-1-6a7f7f0ba8fa2__0  av-video-slide  av-video-service-html5  av-hide-video-controls av-mute-video av-loop-video  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '    itemprop=\"video\" itemtype=\"https:\/\/schema.org\/VideoObject\" ><div class='av-click-overlay'><\/div><video class='avia_video'  autoplay playsinline loop preload=\"metadata\" muted  id='player_7621_1762475528_1378110161'><source src=\"https:\/\/media.swfkrantechnik.com\/headervideos\/service.mp4\" type=\"video\/mp4\" \/><\/video><div class=\"av-click-to-play-overlay\"><div class=\"avia_playpause_icon\"><\/div><\/div><\/div><\/li><\/ul><\/div><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-7621'><div class='entry-content-wrapper clearfix'><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-7621'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-24yfth-68772172dfc0e7cc5d0fb6351303d016\">\n#top .av-special-heading.av-24yfth-68772172dfc0e7cc5d0fb6351303d016{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-24yfth-68772172dfc0e7cc5d0fb6351303d016 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-24yfth-68772172dfc0e7cc5d0fb6351303d016 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-24yfth-68772172dfc0e7cc5d0fb6351303d016 av-special-heading-h1  avia-builder-el-1  el_after_av_section  el_before_av_one_half  avia-builder-el-first '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Unser Kundenservice: einfach zuverl\u00e4ssig<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-227bfhh-c6ee285c23e3bd713e3141891bf7b2ec\">\n.flex_column.av-227bfhh-c6ee285c23e3bd713e3141891bf7b2ec{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-227bfhh-c6ee285c23e3bd713e3141891bf7b2ec av_one_half  avia-builder-el-2  el_after_av_heading  el_before_av_one_half  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-jnx401jh-d955e59155e4f49573a8024b046b8c0a '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p class=\"p1\">Unsere Hebezeuge und Krankomponenten sind qualitativ hochwertig, sehr sicher und \u00fcberaus zuverl\u00e4ssig. Entspricht die Qualit\u00e4t nicht Ihren Erwartungen oder haben wir etwas nicht wie gew\u00fcnscht geliefert, erhalten Sie von uns einen erstklassigen Servicesupport.<br \/>\nEine unverz\u00fcgliche Reaktion auf Ihr Anliegen ist f\u00fcr unser Team neben der Soforthilfe und einem schnellen Ersatz eine Selbstverst\u00e4ndlichkeit. Auch bei der Organisation einer R\u00fcckholung ist unser Team ganz flexibel, um den Aufwand f\u00fcr Sie so gering wie m\u00f6glich zu halten.<\/p>\n<\/div><\/section><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1zbrpyd-a2fbfffb3c9e2589e460951625daeb4a\">\n.flex_column.av-1zbrpyd-a2fbfffb3c9e2589e460951625daeb4a{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1zbrpyd-a2fbfffb3c9e2589e460951625daeb4a av_one_half  avia-builder-el-4  el_after_av_one_half  el_before_av_one_fourth  flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-1yfntat-857213962b121ea894b84843b15a9af9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"csc-header csc-header-n2\">\n<h2>Ihre Garantie-Anfrage<\/h2>\n<\/div>\n<p class=\"bodytext\">Unsere <a href=\"mailto:claims@swfkrantechnik.com\">Support-Kollegen<\/a> stehen Ihnen gerne jederzeit zur Verf\u00fcgung.<\/p>\n<\/div><\/section><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1wjo40l-66db802b0f8601b187930f12574cd017\">\n.flex_column.av-1wjo40l-66db802b0f8601b187930f12574cd017{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1wjo40l-66db802b0f8601b187930f12574cd017 av_one_fourth  avia-builder-el-6  el_after_av_one_half  el_before_av_one_fourth  first flex_column_div av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1uvvjqd-6f0e8c5705080deb43abd5d8583d641b\">\n.avia-image-container.av-1uvvjqd-6f0e8c5705080deb43abd5d8583d641b img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-1uvvjqd-6f0e8c5705080deb43abd5d8583d641b .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  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srcset=\"https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service2.jpg 800w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service2-80x80.jpg 80w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service2-300x300.jpg 300w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service2-768x768.jpg 768w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service2-36x36.jpg 36w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service2-180x180.jpg 180w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service2-705x705.jpg 705w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service2-120x120.jpg 120w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service2-450x450.jpg 450w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1pghif9-4c3b80876f301a4d6c34b7fade8f979a\">\n.flex_column.av-1pghif9-4c3b80876f301a4d6c34b7fade8f979a{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1pghif9-4c3b80876f301a4d6c34b7fade8f979a av_one_fourth  avia-builder-el-10  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_div av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-60l0lx-f8d330304e30d17142c206676cef1f3c\">\n.avia-image-container.av-60l0lx-f8d330304e30d17142c206676cef1f3c img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-60l0lx-f8d330304e30d17142c206676cef1f3c .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-60l0lx-f8d330304e30d17142c206676cef1f3c av-styling- avia-align-center  avia-builder-el-11  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-7396 avia-img-lazy-loading-not-7396 avia_image ' src=\"https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service3-1.jpg\" alt='SWF Krantechnik GmbH Team' title='Team SWF Krantechnik'  height=\"800\" width=\"800\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service3-1.jpg 800w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service3-1-80x80.jpg 80w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service3-1-300x300.jpg 300w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service3-1-768x768.jpg 768w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service3-1-36x36.jpg 36w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service3-1-180x180.jpg 180w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service3-1-705x705.jpg 705w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service3-1-120x120.jpg 120w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service3-1-450x450.jpg 450w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1n2xisl-c712e94ffa31d229dff0627bba153eb9\">\n.flex_column.av-1n2xisl-c712e94ffa31d229dff0627bba153eb9{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1n2xisl-c712e94ffa31d229dff0627bba153eb9 av_one_fourth  avia-builder-el-12  el_after_av_one_fourth  el_before_av_one_full  flex_column_div av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1krgjs5-e7cd44c62e0c65a4f430e38e79b698e2\">\n.avia-image-container.av-1krgjs5-e7cd44c62e0c65a4f430e38e79b698e2 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-1krgjs5-e7cd44c62e0c65a4f430e38e79b698e2 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-1krgjs5-e7cd44c62e0c65a4f430e38e79b698e2 av-styling- avia-align-center  avia-builder-el-13  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-6526 avia-img-lazy-loading-not-6526 avia_image ' src=\"https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service4.jpg\" alt='SWF Krantechnik GmbH Team' title='Team SWF Krantechnik'  height=\"800\" width=\"800\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service4.jpg 800w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service4-80x80.jpg 80w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service4-300x300.jpg 300w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service4-768x768.jpg 768w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service4-36x36.jpg 36w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service4-180x180.jpg 180w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service4-705x705.jpg 705w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service4-120x120.jpg 120w, https:\/\/www.swfkrantechnik.com\/wp-content\/uploads\/service4-450x450.jpg 450w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4488n9-e80e5606ccc282f9f084e2777883b106\">\n.flex_column.av-4488n9-e80e5606ccc282f9f084e2777883b106{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-4488n9-e80e5606ccc282f9f084e2777883b106 av_one_full  avia-builder-el-14  el_after_av_one_fourth  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><div  class='avia-testimonial-wrapper av-jou5tg2n-2f54d55497055335745bc77a561d7556 avia-slider-testimonials avia-slider-2-testimonials avia_animate_when_almost_visible av-large-testimonial-slider av-slideshow-ui av-control-default av-nav-arrows-visible av-no-slider-navigation av-slider-hover-pause av-slideshow-autoplay av-loop-endless av-loop-manual-endless' data-slideshow-options=\"{&quot;animation&quot;:&quot;fade&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:&quot;&quot;,&quot;hoverpause&quot;:true,&quot;show_slide_delay&quot;:0}\">\n<section class=\"avia-testimonial-row\"><div class='avia-testimonial av-2drnkl-f5d569d323313ca7f984bfe341288789 avia-testimonial-row-1 avia-first-testimonial flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p>SWF erstellt sehr schnell Angebote. So k\u00f6nnen auch wir z\u00fcgig ein geeignetes Angebot an unsere Kunden schicken. Bei St\u00f6rungen unterst\u00fctzen uns schnell sehr kompetente Mitarbeiter aus der Technik. Wir arbeiten schon seit Jahren mit SWF zusammen und sind rundum sehr zufrieden mit den Produkten und dem Unternehmen.<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Andreas Peter<\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >Kranspezialist, Peter \u2013 Hebetechnik GmbH<\/span><\/div><\/div><\/div><\/div>\n<\/section><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='left-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Zur\u00fcck\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-1' aria-describedby='av-svg-desc-1' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-1'>Zur\u00fcck<\/title>\n<desc id='av-svg-desc-1'>Zur\u00fcck<\/desc>\n<path d=\"M14.464 27.84q0.832 0.832 0 1.536-0.832 0.832-1.536 0l-12.544-12.608q-0.768-0.768 0-1.6l12.544-12.608q0.704-0.832 1.536 0 0.832 0.704 0 1.536l-11.456 11.904z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Zur\u00fcck<\/span><\/a><a href='#next' class='next-slide  avia-svg-icon avia-font-svg_entypo-fontello' data-av_svg_icon='right-open-big' data-av_iconset='svg_entypo-fontello' tabindex='-1' title=\"Weiter\"><svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"32\" viewBox=\"0 0 15 32\" preserveAspectRatio=\"xMidYMid meet\" aria-labelledby='av-svg-title-2' aria-describedby='av-svg-desc-2' role=\"graphics-symbol\" aria-hidden=\"true\">\n<title id='av-svg-title-2'>Weiter<\/title>\n<desc id='av-svg-desc-2'>Weiter<\/desc>\n<path d=\"M0.416 27.84l11.456-11.84-11.456-11.904q-0.832-0.832 0-1.536 0.832-0.832 1.536 0l12.544 12.608q0.768 0.832 0 1.6l-12.544 12.608q-0.704 0.832-1.536 0-0.832-0.704 0-1.536z\"><\/path>\n<\/svg><span class='avia_hidden_link_text'>Weiter<\/span><\/a><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":7642,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7621","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.swfkrantechnik.com\/de\/wp-json\/wp\/v2\/pages\/7621","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.swfkrantechnik.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.swfkrantechnik.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.swfkrantechnik.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.swfkrantechnik.com\/de\/wp-json\/wp\/v2\/comments?post=7621"}],"version-history":[{"count":4,"href":"https:\/\/www.swfkrantechnik.com\/de\/wp-json\/wp\/v2\/pages\/7621\/revisions"}],"predecessor-version":[{"id":29717,"href":"https:\/\/www.swfkrantechnik.com\/de\/wp-json\/wp\/v2\/pages\/7621\/revisions\/29717"}],"up":[{"embeddable":true,"href":"https:\/\/www.swfkrantechnik.com\/de\/wp-json\/wp\/v2\/pages\/7642"}],"wp:attachment":[{"href":"https:\/\/www.swfkrantechnik.com\/de\/wp-json\/wp\/v2\/media?parent=7621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}